PRODUCTS

Advanced Cellular Extension

The Alcatel-Lucent Advanced Cellular Extension (ACE) application turns any smart mobile phone into an extension of the communication server, without extra hardware, infrastructure changes, or dedicated link involved.

The full suite of communication tools is made available on the leading-edge mobile platforms via two components:

  • A server application, hosted on the Alcatel-Lucent OmniPCX Communication Server, provides corporate telephony services to authorized mobile devices.
  • A client application, hosted on the smart mobile device, provides a menu-driven interface to access Alcatel-Lucent OmniPCX Communication Server features.
  • Increases employee efficiency and productivity
  • Create a borderless office
  • Provide enterprise-grade voice services when off-site
  • Avoid wasting time by dialing several phone numbers to reach the same person
  • Improves customer satisfaction by increasing first-call resolution
  • Controls/reduces costs
  • Cellular - Significantly reduce smart mobile phone costs with savings on long-distance calls
  • WLAN - Utilize Wi-Fi ® when at the office
  • Single billing for business calls
  • Provides a single user experience
  • ACE client application integrates into telephony application of the smart mobile phone
  • One-number service
  • Single number for fixed and smart mobile devices : A single fixed phone number on business cards will allow call filtering and business continuity if an employee leaves the company.
  • Simultaneous ringing on both phones
  • Business and private mode management
  • In business mode, incoming and outgoing calls go through the Alcatel-Lucent OmniPCX Communication Server offering single billing, identity, least-cost routing.
  • In private mode, incoming and outgoing calls go through the mobile operator.
  • Call initiation
  • From the Alcatel-Lucent OmniPCX Communication Server extension phone number
  • From the smart mobile phone local contact list
  • Through the attendant or company's switchboard operator
  • From the remote corporate directory
  • Access to business voice mailbox
  • Call forwarding settings
  • Immediate
  • To business voice mailbox
  • To personal assistant
  • Status
  • In-conversation services
  • Transfer, conference, hold/retrieve
  • Dual-mode smart mobile phone management - cellular and WLAN networks
  • One-stop shopping including pre-packaged items
  • Alcatel-Lucent OmniPCX Enterprise and Office Communication Server support