OmniPCX Enterprise Communication Server

The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communication server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones.

The OmniPCX Enterprise Communication Server combines traditional telephone functions with support for Internet-based telephony and multimedia communication to create rich call-handling applications that deliver world-class business telephony features for medium, large, and very large sized companies. This suite of unified communication applications, includes a Web softphone, along with unified messaging and personal assistant applications.

Ease-of-use: Easy to manage, deploy and maintain.

Lower total cost of ownership: (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency.

Improved communication: Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations.

Protects IT investment: Advanced features are enabled for medium-sized as they are for large-sized companies, without needing dedicated, high-level technical resources and staff.

Future-proof: Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure.

Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).

Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.

Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device.

Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc.

Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration.

Powerful communication servers, installed on standard equipment, provide high-level performance and reliability.

Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.

Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.