OUR SERVICES

Consultancy

Our consultants adopt a business focused approach that involves understanding our customers requirements from both a commercial and technical perspective. At this stage we present our findings back to the customer for their ratification, sign-off and potential prioritization of certain needs above others.


Maintenance and Support

We pride ourselves on the support we offer our customers, from initial project management and installation, through to maintenance and on going services.

All our maintenance engineers are fully trained and qualified to "expert" level in system diagnostics and are full time employees. We carry full replacement stocks of all systems we maintain in order to give the response times and service levels our customers expect.

The obligations undertaken to our maintenance customers demand that commitment. Support is available 24 hours a day, 7 days a week. Our support can be comprehensive or as you require.


We offer the following solutions for your business:
Telecommunications solutions:
  • Consultancy, layout and design
  • Supply, project management and implementation of systems
  • Free unlimited training to existing staff
  • Maintenance with 24 hour, 7 day fault service
  • Adds, moves and changes
Structured cabling - voice and data
  • Network design, installation and implantation
  • Adds, moves and changes
  • LAN/WAN
  • Network testing
Additional telephony applications
  • Voice mail
  • Unified messaging
  • Call accounting
  • Computer Telephony Integration
  • Call Centre applications

CONTACT US


We are in Timisoara, Romania

Str. Virgil Madgearu, nr. 14, 300194 - Timisoara, Romania

Tel: +40 256 400330

Fax: +40 256 294567

Email: or.ratsniw@eciffo

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